Find answers to common questions about our gemstones, certifications, and astrological services. If you need further assistance, our support team is always here to help.
Yes. We specialize in astrological quality gemstones, which means every gemstone we provide is 100% natural, unheated, and untreated. We strictly adhere to Vedic astrology standards to ensure maximum efficacy.
Absolutely. Every gemstone purchased from Ratna Gallery is accompanied by a genuine certificate of authenticity from reputed Government-approved gemological laboratories such as GIA, IGI, or ITL. You can verify your certificate online using the lab's verification portal.
Choosing the correct gemstone depends on your exact birth details (date, time, and place). We offer a Free Astrological Recommendation service where our expert Vedic astrologers analyze your birth chart (Kundli) and suggest the most beneficial gemstone for your specific life goals, such as health, career, or wealth.
Yes, we offer complimentary Prana Pratishtha (Vedic energization) services. Upon request, our experienced Vedic Pandits will perform the specific rituals chanting the Beej Mantras associated with the gemstone, in your name and Gotra, ensuring the stone is fully awakened before it reaches you.
We offer a 7-Day Hassle-Free Return Policy. If you are not satisfied with the quality of the gemstone or if it does not match the certificate provided, you can return it within 7 days of delivery for a full refund or replacement. Please note that custom-made rings or pendants are subject to specific return conditions.